Monthly Archives: September 2010

Tweet Away With These Fine Twitter Tools

It is virtually impossible to stay on top of Twitter Tools and apps. For small business ecommerce site owners, one thing you should do is invest in a Twitter tool that will help you automate the tweeting process. Recently I looked at 3 very useful and functional Twitter applications — TwtQpon, FutureTweets, and HootSuite. Any small ecommerce business could use these tools to leverage Twitter as a marketing tool.

Read the Story: Twitter Tools for Small Business Ecommerce Sites
By Vangie Beal, September 15, 2010

Tips for Writing an Ecommerce Website FAQ

I have to say it — many online site FAQs (Frequently Asked Questions) tend to annoy me. In most cases I think this is because the site owner doesn’t have a good understanding of what a FAQ should be — they just know they want to have a FAQ page. I had the opportunity to write about FAQs and how to build a relevant FAQ for your website customers who prefer ‘self-service’ support. While this is written primarily as a guide for publishing a FAQ on an ecommerce website, I think you’ll find the tips useful for any type of website.

Read the Story: 10 Tips for Writing an Ecommerce Website FAQ
By Vangie Beal, September 8, 2010