Tips for Writing an Ecommerce Website FAQ

I have to say it — many online site FAQs (Frequently Asked Questions) tend to annoy me. In most cases I think this is because the site owner doesn’t have a good understanding of what a FAQ should be — they just know they want to have a FAQ page. I had the opportunity to write about FAQs and how to build a relevant FAQ for your website customers who prefer ‘self-service’ support. While this is written primarily as a guide for publishing a FAQ on an ecommerce website, I think you’ll find the tips useful for any type of website.

Read the Story: 10 Tips for Writing an Ecommerce Website FAQ
By Vangie Beal, September 8, 2010

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2 responses to “Tips for Writing an Ecommerce Website FAQ

  1. Pingback: Internet Marketing and e-Commerce | Bill McRea's Never Fail ListBuilding Review

  2. Pingback: Tips for Writing an Ecommerce Website FAQ | Nova Scotia Girl … | E-Commerce world news, ecommerce best solution, online e commerce platform

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