IMshopping offers eBay sellers human-powered assistance to answer your buyer’s burning questions.
IMshopping, a human-assisted shopping assistance platform has recently announced an eBay-certified Merchant Answers service to all eBay sellers. The new widget provides merchants with a new channel from which they can create a community and offer shopping assistance.
When people browse an eBay listing, there is a quick link to “Ask Seller a Question.” Potential buyers can ask for details on the product, shipping, payment and returns, or they can choose other. When a seller integrates the IMshopping Merchant Answers platform product questions are answered by the service.
Ebay Watch: New IMshopping Widget for Sellers
By Vangie Beal, December 17, 2009