The recently enhanced live chat solution lets you invite site visitors to chat in encrypted windows and stores your chat history. Plus it won’t break a small biz budget.
A simplified version of the company’s robust live chat support software, the new BoldChat Basic was designed specifically for small online businesses and retailers, said Shea Sylvia, marketing retention manger for Bold Software. The software is to implement into any small business Web site, and Sylvia also noted that the new version is ideal for one-person shops and small businesses that don’t have immediate access to an IT support staff.
BoldChat Basic Offers Pro Chat for Small Businesses
By Vangie Beal, November 30, 2009